Accessibility statement for


This website is run by Falkirk Council/Visit Falkirk. We want as many people as possible to be able to use this website. For example, that means you should be able to:


  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)


We’ve also made the website text as simple as possible to understand.


AbilityNet has advice on making your device easier to use if you have a disability.



How accessible is this website


We know some parts of this website are not fully accessible:


  • some older PDF documents are not fully accessible to screen reader software
  • videos are missing closed captions and subtitles.
  • you cannot skip to the main content when using a screen reader
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page



Feedback and contact information


If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:


  • call 01324 590960


We’ll consider your request and get back to you as soon as possible.


If you cannot view the map on our ‘contact us’ page, call or email us. Please see /contact-us/ for directions.



Reporting accessibility problems with this website


We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us at



Enforcement procedure


The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).



Contacting us


Find out how to contact us /contact-us/



Technical information about this website’s accessibility


Falkirk Council /Visit Falkirk is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.



Compliance status


Visit Falkirk commits to making its website accessible in line with the accessibility regulations. This accessibility statement was prepared on 23 September 2020 and will be reviewed regularly.


This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.


An external accessibility audit was carried out on this website in September 2020.


Content that’s not within the scope of the accessibility regulations


PDFs and other documents


The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.


Any new PDFs or Word documents we publish will meet accessibility standards.